- Agreed scope and records
- Family-run business
- Transparent pricing
- Before & after photos
- Digital job records
- Cleaning & maintenance under one roof
Maintenance Plan Options
Plans are tailored to your property and requirements — the inclusions below are a guide. Pricing is by arrangement based on property type, number of properties and required frequency.
Homeowner Plan
Quarterly visits
For homeowners who want a proactive property care schedule without managing individual bookings.
- Gutter cleaning (twice yearly)
- External window clean (quarterly)
- Smoke & CO alarm test (annually)
- One maintenance call-out per quarter
- Priority scheduling
- Single point of contact
- Discounted rates on additional work
Landlord Plan
Regular scheduled visits
For landlords managing one or more rental properties who need documented maintenance and compliance support.
- Gutter cleaning to schedule
- Smoke & CO alarm servicing
- Between-tenancy inspection visits
- Void property coordination
- Reactive maintenance priority response
- Digital completion records per visit
- Portfolio rates across multiple properties
Commercial Plan
Bespoke schedule
For commercial premises, blocks and managed buildings requiring regular planned maintenance and cleaning.
- Scheduled cleaning to your requirements
- Planned maintenance programme
- Reactive cover within agreed response times
- Single contractor for multiple services
- Monthly or quarterly reporting
- Dedicated account management
Why a Maintenance Plan Rather Than One-Off Bookings?
Most property maintenance problems are predictable. Gutters block every autumn. Smoke alarm batteries need replacing every year. An external clean is needed every spring. A landlord's void property needs cleaning, inspection and minor repairs between every tenancy. Doing these as reactive one-off jobs means managing multiple bookings, chasing availability and paying standard rates each time.
A planned maintenance arrangement puts these on a schedule that happens automatically. You don't manage the booking — we track when each service is due and arrange it. Landlords get the compliance documentation they need as a matter of course, not as something to chase. Homeowners get a property that's maintained rather than one that's allowed to deteriorate until a problem becomes expensive.
Plan subscribers also benefit from priority scheduling for reactive work and discounted rates on additional services outside the plan. For landlords managing multiple properties, a single arrangement covering the full portfolio is significantly more efficient than managing each property separately.
Services Available Within a Plan
How a Plan Works
Tell us about your property
We need to know the property type, what services matter most to you and your preferred frequency. There's no standard template — plans are built around what you actually need.
We put together a schedule and price
We'll come back with a proposed schedule of visits, what each covers, and a monthly or annual fee. No hidden extras — everything in the plan is covered.
We manage the calendar
Once agreed, we schedule all visits and contact you to confirm timing. You don't need to remember when anything is due — we track it.
We attend and document every visit
Every visit is photographed and a completion record issued. For landlords, this goes straight to your compliance file. For homeowners, you have a dated record of everything done.
Reactive work gets priority
When something comes up outside the schedule — a leak, a fault, a tenant call-out — plan subscribers go to the front of the queue.
Review and adjust annually
Plans are reviewed at the anniversary. If your needs have changed — new property, different frequency, different services — we adjust accordingly.
Common Questions
Is there a minimum contract period?
We typically ask for an initial 12-month arrangement so that we can plan resources and schedule visits effectively. After the first year, plans continue on a rolling basis with reasonable notice to cancel.
What if I need something outside the plan?
Anything outside the plan is quoted and invoiced separately — at a discounted rate for plan subscribers. You're never locked into only using the plan.
Can I add or remove services from the plan?
Yes. Plans are reviewed annually and can be adjusted to reflect changes in your property or requirements. Mid-year adjustments can be made by agreement.
Do you cover multiple properties under one plan?
Yes. Landlord Plans covering multiple properties are the most common arrangement. Portfolio pricing applies — the more properties, the better the per-property rate.
Can I see what's been done on each visit?
Yes. A completion record is issued after every visit, detailing what was done, by whom and when. These are available digitally and suitable for compliance files.
How soon can a plan start?
Once we've agreed the scope and schedule, plans can start within a few weeks. Contact us and we'll arrange a quick conversation to put something together.
Why Multrex
Planned Maintenance That Prevents Problems — Not Just Reacts to Them
A proper PPM schedule keeps costs predictable and properties in condition — reactive-only maintenance doesn't.
Tailored to Your Property
We don't apply a standard template — we assess what your property actually needs, how intensively it's used, and what your compliance obligations are, then build a schedule around that rather than an off-the-shelf plan.
All Trades Included
One maintenance plan, all trades. Cleaning, plumbing checks, electrical minor works, carpentry, grounds, exterior cleaning — all scheduled and delivered under one agreement so nothing falls through the gaps between contractors.
Reactive Cover Included
PPM clients get priority scheduling for reactive works — so when something breaks outside the planned programme, it gets attended to fast rather than joining a general queue.
Request a Quote
Tell Us About Your Property
Plans are tailored — tell us what you have and what you need, and we'll put together a schedule and price that works for you.
What do you need?
Choose a service and we'll give you a tailored quote form.
Cleaning
Maintenance & Property
Commercial & Industrial
We aim to respond the same working day.