Planned & Reactive Maintenance for Commercial Premises
Keep repairs, routine upkeep and cleaning coordinated through one point of contact. Multrex supports offices, shops and managed premises across Essex, London and Kent.
- Agreed scope and records
- Family-run business
- Transparent pricing
- Before & after photos
- Digital job records
- Cleaning & maintenance under one roof
Commercial property upkeep
A service built around how your premises operates
We build the service around your building, occupancy, access arrangements and priorities. Planned visits help identify developing defects; reactive instructions are assessed for urgency and assigned agreed response expectations. The proposal confirms what is included and how variations are approved.
Building fabric
Doors, locks, internal finishes, flooring, tiling, fixtures and other agreed non-structural repairs.
Planned upkeep
An agreed programme identifying tasks, frequency, access needs and records for each visit.
Reactive support
Prioritised attendance, temporary make-safe work where appropriate, and a plan for permanent repair.
Cleaning coordination
Routine and periodic cleaning planned around occupancy, access, presentation standards and operating hours.
Site coordination
Work scheduled around occupiers, visitors, deliveries and other contractors to reduce disruption.
Clear reporting
Completed work, further recommendations and outstanding actions recorded for your property file.
Commercial work planned safely and recorded clearly
We review the site, tasks and people who could be affected, then coordinate relevant RAMS, COSHH assessments, access and induction requirements before work starts.
Where permits, isolations or specialist input are needed, these are coordinated with the responsible site contact before affected work proceeds. We distinguish physical remedial work from specialist inspection, testing or certification.
What the handover can include
- Site-specific risk assessments and method statements (RAMS)
- Relevant COSHH assessments for substances used or encountered
- Agreed access, induction, segregation and permit arrangements
- Completion records, photographs and outstanding actions
Documentation is matched to the instruction and site requirements; not every small visit produces every document. Required statutory certificates are issued by appropriately qualified and registered specialists where applicable.
Our Process
What You Can Expect
From your first call to the finished job, here is how our commercial facilities management service works.
Share your sites, operating hours, services required and known maintenance issues.
Review the building, access arrangements, priorities and reporting requirements.
Receive a tailored proposal with agreed scope, schedule, exclusions and review route.
Planned work runs to the agreed calendar; reactive issues are logged and assessed.
Completion records identify work undertaken, outstanding defects and approved next actions.
Common Questions
Commercial facilities management — FAQs
While We're There
You Might Also Need
Arrange a Site Visit
Arrange a Commercial Site Assessment
Tell us about your premises, services and operating constraints. We will review the requirement and confirm the next step.
What do you need?
Choose a service and we'll give you a tailored quote form.
Cleaning
Maintenance & Property
Commercial & Industrial
For commercial and FM enquiries we recommend a site visit before quoting.