The Brief
The homeowner wanted a large patterned rug thoroughly cleaned. The rug had become flat, dull and difficult to distinguish in terms of pattern clearly due to years of use and accumulated soiling.
Initial Condition
The rug had lost most of its pile definition due to embedded soiling and compacted fibres. The pattern was difficult to read clearly, the rug felt stiff underfoot rather than soft, and general household soiling had settled throughout the pile.
Issues Identified
- Embedded soiling compacting the pile fibres flat
- Pattern definition obscured by surface soiling and dulled colouration
- Rug felt hard and stiff underfoot rather than soft
- General household dust and debris throughout the pile depth
Our Approach
We assessed the rug's fibre type and treated it using professional hot water extraction equipment with settings appropriate for the rug construction, lifting embedded soiling without damaging the pattern or colouration.
Work Completed
The rug was pre-vacuumed thoroughly on both sides, assessed for fibre type, pre-sprayed with an appropriate cleaning solution and cleaned using extraction equipment calibrated for rug cleaning. A pile-lifting grooming pass was completed to restore definition and texture.
How We Did It
- 1Assessment of rug construction and fibre type to select the appropriate cleaning method
- 2Thorough pre-vacuum on both sides to remove loose soiling and debris
- 3Pre-spray application with appropriate dwell time
- 4Hot water extraction clean using calibrated pressure settings for the rug
- 5Spot treatment of any remaining marks or discolouration
- 6Pile grooming to restore texture, lift and pattern definition
- 7Drying in a well-ventilated area
Outcome
The rug was restored with noticeably lifted pile, improved softness underfoot and a clear, clean pattern. The homeowner was pleased with the improvement and noted the rug looked considerably better than it had for several years.

